CTR PROPERTY MANAGEMENT

Be An Owner, Not An Operator

CTR Property Management is a vertically integrated commercial real estate asset management firm for owners. Our seasoned team expertly handles operations, maintenance, and coordinates trusted subcontractors—reducing conflicts and boosting efficiency. Deep local market knowledge helps owners maximize asset profits and performance.

Ryan Small
[email protected]
603.491.3261

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Building title

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Tenant Management

A stable, well‑supported tenant base is the foundation of a profitable commercial asset. CTR provides end‑to‑end tenant management that protects your revenue, strengthens tenant relationships, and ensures flawless execution of all lease and financial obligations.LEASE ADMINISTRATION
We manage the full lifecycle of your leases—tracking key dates, ensuring compliance with lease terms, coordinating renewals, and handling amendments. Our proactive oversight eliminates missed deadlines, reduces disputes, and keeps occupancy predictable.
RENT COLLECTION
CTR enforces consistent, professional rent collection processes that maintain cash flow reliability. We handle billing, receipts, delinquencies, and communication, ensuring tenants stay current while preserving positive relationships.
CAM ACCOUNTING
We coordinate and track all Common Area Maintenance (CAM) expenses with precision. Our team ensures expenses are properly categorized, allocated, and documented, giving tenants transparency while protecting ownership from inaccuracies or overages.
ANNUAL CAM RECONCILIATION
At year‑end, we complete a detailed reconciliation of actual CAM costs versus tenant estimates. Our thorough and accurate process minimizes disputes, supports tenant trust, and ensures owners recover all allowable expenses.

Operations Management

CTR’s Operations Management keeps your property running with the reliability and efficiency of an institutional‑grade asset—without the overhead. We oversee the day‑to‑day physical operations, coordinate all building systems, and manage vendor performance to ensure your property operates smoothly, safely, and cost‑effectively.MONITORING OF BUILDING AND SYSTEMS
We continuously monitor the performance of all building systems—including HVAC, electrical, plumbing, fire/life safety, and access control—to ensure everything functions at peak efficiency. Early issue detection minimizes downtime, extends equipment life, and prevents costly emergencies.
CAPITAL IMPROVEMENT PLANNING
CTR develops forward‑looking capital improvement plans that protect asset value and reduce long‑term operating costs. We assess building condition, forecast lifecycle needs, recommend strategic upgrades, and help owners budget intelligently—ensuring your property remains competitive and future‑proof.
VENDOR MANAGEMENT
From janitorial services to landscaping, security, and maintenance trades, we manage every vendor relationship on your behalf. Our team ensures proper scope, quality execution, scheduling, and communication, so owners get consistent results without micromanagement.
CONTRACTOR NEGOTIATION AND ENGAGEMENT
We source, vet, and negotiate with contractors to secure favorable pricing and strong service agreements. Our industry knowledge and market relationships mean owners benefit from competitive bids, high‑quality contractors, and minimized risk.
CONTRACTOR PERFORMANCE MONITORING
After engagement, we oversee contractor performance to ensure work meets contract standards, stays on schedule, and remains compliant with safety and regulatory requirements. Continuous oversight protects your investment and ensures accountability at every step.

Marketing Management

Effective marketing is the engine that drives occupancy, strengthens tenant quality, and elevates the long‑term value of a commercial property. CTR provides strategic, data‑driven marketing management designed to attract the right tenants, reduce vacancy cycles, and position the asset competitively within its local market.MARKETING PLAN DESIGN AND EXECUTION
We develop and execute comprehensive marketing plans tailored to your property’s asset type, market conditions, and leasing goals. From positioning and creative strategy to channel selection and performance tracking, CTR ensures your property stands out to prospective tenants and brokers alike.
LEASING BROKER ENGAGEMENT
CTR identifies, selects, and engages top‑performing leasing brokers with proven expertise in your property’s market segment. We ensure brokers have the right tools, messaging, and incentives to effectively represent your asset and accelerate lease‑up.
BROKER PERFORMANCE MONITORING
Once engaged, we actively monitor broker activity and results. This includes tracking tours, leads, proposals, and deal velocity. Our oversight ensures accountability, maintains momentum, and quickly identifies when strategy or representation needs adjustment.
TENANT VETTING
We thoroughly evaluate prospective tenants to confirm financial strength, operational stability, and long‑term suitability for the property. Our vetting process reduces risk for owners and increases the likelihood of securing tenants who contribute positively to the asset’s performance.
LEASE NEGOTIATION
CTR manages the lease negotiation process to protect ownership’s interests while facilitating a smooth and efficient path to signing. We focus on achieving strong economics, clear terms, and risk‑mitigating provisions that support sustained property performance.

Financial Management

CTR provides institutional‑grade financial management designed to protect owner cash flow, ensure compliance, and optimize the long‑term financial performance of your commercial property. We combine disciplined budgeting, rigorous accounting oversight, and proactive risk management to give owners clarity, control, and confidence.OWNER BUDGETING
We develop comprehensive annual budgets aligned with ownership goals and market conditions. Our budgeting process forecasts revenues, expenses, capital needs, and risk factors—providing a clear financial roadmap that supports strategic decision‑making and long‑term asset planning.
CAM BUDGETING
CTR prepares precise and defensible CAM (Common Area Maintenance) budgets that reflect true operating needs and align with lease structures. Our attention to detail minimizes disputes, keeps tenant expectations clear, and ensures accurate pass‑through of allowable expenses.
3RD PARTY ACCOUNTING MANAGEMENT
For owners using external accounting providers, CTR serves as the hands‑on manager of all financial workflows. We coordinate with accounting teams to ensure timely reporting, accurate entries, compliance with accounting standards, and complete financial transparency.
MONITORING AND PAYMENT OF AR & AP
We oversee all Accounts Receivable and Accounts Payable activities—tracking incoming payments, processing invoices, verifying vendor charges, and maintaining clean financial records. This protects cash flow, avoids errors, and ensures the property’s financials remain accurate and up to date.
PROPERTY TAX APPEALS
CTR evaluates assessed values, identifies discrepancies, and manages the property tax appeal process on behalf of ownership. By challenging inaccurate assessments, we help reduce operating expenses and protect asset profitability.
INSURANCE / RISK MANAGEMENT
We handle insurance renewals, policy reviews, claims coordination, and risk mitigation strategies to safeguard your property. Our proactive approach ensures proper coverage, reduces exposure, and manages liabilities effectively.

Accounting Services

CTR’s Accounting Service Capability provides owners with accurate, compliant, and strategically useful financial information. Our team ensures your books stay clean, your reporting stays timely, and your property is always prepared for tax and audit requirements. We bring institutional‑grade oversight to every aspect of the accounting workflow so owners can make decisions with confidence.BOOKKEEPING
We maintain precise, up‑to‑date financial records, capturing all income and expenses with complete accuracy. Our disciplined bookkeeping ensures clean ledgers, smooth reconciliation, and reliable financial data that owners and auditors can trust.
FINANCIAL REPORTING
CTR produces clear, timely financial reports—including income statements, balance sheets, cash flow summaries, and variance analyses. Our reporting provides actionable insights into property performance, enabling informed decision‑making and transparent communication with stakeholders.
TAX PREPARATION
We coordinate the preparation of all required tax documents and filings related to the property. By working closely with tax professionals and staying aligned with current regulations, CTR helps owners minimize liability, avoid penalties, and plan ahead for future tax obligations.
AUDIT MANAGEMENT
CTR oversees the full audit process, serving as the primary point of contact for auditors and providing all necessary documentation and explanations. Our organized and proactive approach ensures a smooth audit experience, reduces owner workload, and safeguards the integrity of your financial records.